Product updates

Hire ATS

Search Applicants by Data Keys

The universal applicant search bar now supports finding applicants by up to three custom data keys — such as employee IDs, government/tax IDs, or...

July 9, 2026

Platform

Unified Access User Groups

User Groups makes it faster and safer to manage who can see what at scale — assign users to groups that grant access to locations, location groups, and...

July 9, 2026

Hire Go ATS

Available Now in ATS | Applicants board view and bulk actions in Hire Go

Hire Go now includes a workflow-stage board view and bulk applicant actions — giving hiring managers a complete picture of their pipeline and the ability to...

July 9, 2026

Platform

Data Pipeline Transformation

Data Pipeline now includes a Transformation step — reshape incoming data using JavaScript before it lands in Fountain, with Dataset-based lookups for value...

July 9, 2026

Platform

Data Pipeline Enrichment

Data Pipeline Enrichment adds a step that automatically fills in missing context by joining incoming data to existing Fountain records — import by name...

July 9, 2026

Sam

Sam Satisfaction Manager

Sam now includes a Satisfaction Manager — proactive voice check-ins at key worker touchpoints that capture structured feedback and surface retention risk in...

July 9, 2026

Sam

Sam browser voice calls

Sam now supports browser-based voice calls — workers join via a browser link instead of receiving a phone call, with a built-in fallback to request a phone...

July 9, 2026

Onboard Onboarding

Onboard | Internal Tasks

Onboard flows now support admin-assigned internal tasks — letting teams like HR, IT, Finance, and hiring managers complete their steps inside Fountain so...

July 9, 2026

Onboarding

Onboard Task Manager

The Onboard Task Manager is now available — a dedicated workspace where admins triage and complete pending worker tasks without leaving the Onboard...

July 9, 2026

Platform

Applicant Consent and Privacy Compliance Updates

Three compliance-focused updates ship together — bringing Fountain in line with A2P 10DLC, GDPR, and CPRA requirements. Granular SMS and Calls Consent (now...

July 9, 2026